TruckX — Live Phone Dashboard

Zoom PBX Real-time Analytics

LIVE

#0 · —

76%

SLA

708 ans

4

Active

0 wait

791

Inbound

90% ans

58

Abandoned

79 miss

7m 24s

Avg Handle

Wait 28s

84h 25m

Talk Time

Wrap 2h 57m

9/14

Online

5 off

2

Outbound

2 ans

Queue Status

0waiting

4active

|7 queues with activity

Support (Punjabi)4 on call368/41779%27✕13👤

Support (Hindi)63/6679%3✕12👤

Sales (Punjabi)14/1743%3✕12👤

Sales (English)10/1080%9👤

Billing (Punjabi)2/550%3✕1👤

Sales (Hindi)1/1100%12👤

Sales (Spanish)1/1100%2👤

Active Calls

4

AR

Amisha Rajput

Support (English)

0:00

AD

Aman Deep

Direct call

0:00

PG

Priyanshu Gupta

Direct call

0:00

TS

TAJWINDER SINGH

Support (Punjabi)

0:00

☕

Agent Breaks

0

✅All agents available

ClickUp Tasks

Analyze Status →Last 5hr0

No tasks in last 5 hours

Active Team

4·5·5 off

9

AR

x116

ON CALL

Support (English)

TS

x136

ON CALL

Support (Punjabi)

AD

x174

ON CALL

6 queues

PG

x164

ON CALL

6 queues

RK

x133

AVAIL

3q· 1 out

NK

x4175

AVAIL

6 queues

SW

x168

AVAIL

6 queues

PK

x156

AVAIL

⚠ ALL OPTED OUT

AK

x158

AVAIL

5q· 1 out

Offline (5)

UK

x171

JK

x126

SJ

x146

VG

x137

SR

x132

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