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TruckX โ€” Live Phone Dashboard

Zoom PBX Real-time Analytics

LIVE
#0 ยท โ€”

76%

SLA

708 ans

4

Active

0 wait

791

Inbound

90% ans

58

Abandoned

79 miss

7m 24s

Avg Handle

Wait 28s

84h 25m

Talk Time

Wrap 2h 57m

9/14

Online

5 off

2

Outbound

2 ans

Queue Status
0waiting
4active
|7 queues with activity
Support (Punjabi)4 on call368/41779%27โœ•13๐Ÿ‘ค
Support (Hindi)63/6679%3โœ•12๐Ÿ‘ค
Sales (Punjabi)14/1743%3โœ•12๐Ÿ‘ค
Sales (English)10/1080%9๐Ÿ‘ค
Billing (Punjabi)2/550%3โœ•1๐Ÿ‘ค
Sales (Hindi)1/1100%12๐Ÿ‘ค
Sales (Spanish)1/1100%2๐Ÿ‘ค

Active Calls

4
AR

Amisha Rajput

Support (English)

0:00
AD

Aman Deep

Direct call

0:00
PG

Priyanshu Gupta

Direct call

0:00
TS

TAJWINDER SINGH

Support (Punjabi)

0:00
โ˜•

Agent Breaks

0
โœ…All agents available

ClickUp Tasks

Analyze Status โ†’Last 5hr0

No tasks in last 5 hours

Active Team

4ยท5ยท5 off
9
AR
x116
ON CALL
Support (English)
TS
x136
ON CALL
Support (Punjabi)
AD
x174
ON CALL
6 queues
PG
x164
ON CALL
6 queues
RK
x133
AVAIL
3qยท 1 out
NK
x4175
AVAIL
6 queues
SW
x168
AVAIL
6 queues
PK
x156
AVAIL
โš  ALL OPTED OUT
AK
x158
AVAIL
5qยท 1 out
Offline (5)
UK

x171

JK

x126

SJ

x146

VG

x137

SR

x132

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